There are plenty of ways of finding out what people think of a service other than using a questionnaire.

The use of creative consultation
techniques can help people express their thoughts and opinions in a more interesting and meaningful way, while still providing valuable outcomes that can be used to develop your services.

It's important when thinking of using art, drama, music or any other form of creative consultation to first consider the group you are working with.

A reminiscence workshop might work with a group of people over sixty, for example, but they might not enjoy a rap workshop!

You can read about some case studies here or find out some quick and easy tips for creative consultation here