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How To Get Service User Involvement |
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Creative consultation case studies |
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1
Young people in Bolton created a radio play, allowing them to be open and honest about their experiences in a style and format that was familiar and of interest to them. Feedback from this experience then fed into a service review of the council's young person's services.
2
Service users in Tameside were involved in a creative day ahead of a homelessness conference, which they also helped to develop and run. At the creative day, drama pieces were developed for the conference and art material was created for a set showing an old transport café that had once been a well-known homeless service in the area.
3
Service user advocates in Bolton, box of frogs, often use still images to help groups express their feelings about particular aspects of a service. Participants create a physical image, which represents something such as ‘good consultation’, ‘barriers to change’, or even something as specific as ‘the local housing options centre’.
The image is shown to the rest of the group and people are asked to discuss what the image might mean. This often gives rise to interesting discussions around the topics, which provide useful feedback.
Some examples can be found here... |
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Barriers to accessing support |
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Images representing positive & negative of support
services - Photo shows positive support |
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Images representing positive & negative of support
services - Photo shows negative image - poor service user involvement/
poor communication
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Effective Communication |
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Trust - You are in safe hands |
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Taken from the
Meaningful Inclusion training course by box of frogs |
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