| |
|
|
|
| |
|
| |
What Is Service User Involvement? |
|
|
|
|
|
| |
| Ladder of Participation |
The Ladder of Participation is a model that can be used to examine where you are in terms of service user involvement now and where you want to be in the future:
| FULL CONTROL: |
Service users control decision making at the highest level. |
| SHARING POWER: |
Service users share decisions and responsibility, influencing and determining outcomes. |
| PARTICIPATION: |
Service users can make suggestions and influence outcomes. |
| CONSULTATION: |
Service users are asked what they think but have limited influence. |
| INFORMATION: |
Services users are told what is happening but have no influence. |
| NO CONTROL: |
Service users are passive consumers. |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
